Some people may say that "Everyone is a Critic." This phrase works for restaurants or movie studios. Everyone has their opinion and wants to share it with you, even if you don't care to hear it (isn't that what blogging is for?). But in the retail business, everyone is a lawyer. Every customer seems to know the law and is able to prosecute you for whatever injustice the customer deems fitting.
Yesterday I was working in the baby store and a customer was looking a crib mattress. I quoted her a price of $300 for a mattress (yes, it was that expensive, hey I just sell them). It turns out the mattress was really $400 and I made a mistake. I apologized and told her we would accept the $300 price. Then, after checking with the higher ups, realized I had diarrhea of the mouth and made an innocent mistake. I explained that to her and said that the price on the floor was the correct price for a different mattress. Therefore the $400 price was correct. Oops, sorry about that. I made a mistake and I apologize. Not to her. She wanted to speak to my boss because she apparantly knows the law and the law says I was wrong. Okay Elena Kagen, I will get my boss for you.
I remember a time working for Blockbuster Video (during a time when people actually went to Blockbuster video and people rented videos and not DVDs or Blu-Rays or X-Rays or Ray-Bans, whatever else they have out now) and Blockbuster used to give out free memberships if you had a valid credit card. If you did not have a credit card then you could pay a one-time fee of $3. The $3 was to pay for the use of a collection agency if you failed to return the videos since there wasn't a credit card we could charge. No one seemed to complain, except for lawyers. I have no idea why. They always came in and said it was illegal charge $3. "I am a lawyer and you cannot do this." I think they were just too cheap to pay the $3. Because it was usually someone who did not want to use their credit card (I don't blame them) and were too cheap to pay $3.
I have always noticed that people who make a lot of money are the cheapest people around and people who make an average salary tend to be the most generous. Just a thought.
Anyway, if you are a lawyer and you really think an injustice has been done, then sue the company. If not, you are probably just trying to impress someone to get laid. Or you are just a jerk. Or you are a jerk who needs to get laid. Either way stop trying to scare me by saying you are a lawyer. I really don't care. I do not make enough money to care.
Not to get too technical, but DVDs and Blu-ray Discs contain video information (video files), so you could call them "videos" if you like. Even Netflix streaming uses video files. :-)
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